Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders process within 2–5 business days. Standard delivery typically takes 5–10 business days depending on your location. 

Do you ship internationally?
At this time, we ship within the United States only. We hope to offer international shipping in the future.

Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items with original tags attached. Sale items are final sale.

How do I start a return or exchange?
Contact us at hello@shorelineandsage.com with your order number and we'll guide you through the process.

Products

How do I find my size?
When in doubt, size up for a relaxed coastal fit.

Are your products true to color?
We do our best to represent colors accurately, but slight variations may occur due to screen settings and lighting.

General

How can I contact you?
Reach us at hello@shorelineandsage.com or through our contact page. We typically respond within 1–2 business days.