Shipping policy
All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. During peak seasons or sales, processing times may be slightly longer. You will receive a confirmation email once your order has shipped. Some items have a longer shipping estimate of 7–15 business days after processing. Delivery times are estimates, not guarantees.
Shipping Rates & Delivery We offer the following shipping options within the United States:
- Standard Shipping (5–10 business days after processing): calculated at checkout
- Free Standard Shipping on all orders over $75
Order Tracking Once your order has shipped, you will receive an email with your tracking number. Please allow 24–48 hours for tracking information to update.
International Shipping At this time, we ship within the United States only. We hope to offer international shipping in the future — stay tuned!
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at hello@shorelineandsage.com and we will make it right.
Returns & Exchanges For information on returns and exchanges, please visit our Return & Refund Policy.